Privacy Policy for Drawlert

1. Introduction

Drawlert (“we”, “us”, “our”) operates drawlert.com (“the Site”). Protecting your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your Personal Data.

2. Definitions

Personal Data means any information relating to an identified or identifiable individual. Processing means any operation performed on Personal Data, such as collection, storage, use, disclosure, or deletion.

3. Information We Collect

3.1 Information You Provide

• Contact Information: name, email, phone, postal address when subscribing or contacting us.
• User Content: messages, comments, feedback submitted via forms.
• Preferences & Consent: your cookie and marketing permissions.

3.2 Information Collected Automatically

• Technical Data: IP address, browser type/version, operating system, device identifiers.
• Usage Data: pages visited, referral source, time spent, clickstream.
• Cookies & Tracking: cookies, web beacons, local storage, pixels. See our Cookie Policy.

4. How We Use Your Information

• Operate and maintain the Site and its features.
• Send newsletters, alerts, and marketing communications (with your consent).
• Respond to inquiries and support requests.
• Analyze usage trends and improve performance.
• Comply with legal obligations and enforce our Terms & Conditions.
• Detect, prevent, and address fraud or security issues.

5. Legal Basis for Processing (EEA)

If you reside in the European Economic Area, we process your Personal Data based on:

• Consent: you have given permission.
• Contract: to fulfill obligations under an agreement with you.
• Legal Obligation: to comply with applicable laws.
• Legitimate Interests: for our business purposes, provided your rights are not overridden.

6. Third-Party Sharing

• Service Providers: hosting (AWS), email (Mailchimp), analytics (Google Analytics).
• Lottery Operators: The Lott, Tatts Group for results data.
• Legal Authorities: when required by law or to protect rights.

7. International Data Transfers

Your data may be transferred to Australia or other countries. We use standard contractual clauses and other safeguards to ensure adequate protection.

8. Data Retention

We retain Personal Data only as long as necessary for the purposes described or as required by law. You may request deletion of your data at any time.

9. Your Rights

You may have the right to:

• Access your Personal Data.
• Correct inaccurate information.
• Erase your data (right to be forgotten).
• Restrict or object to processing.
• Data portability.
• Withdraw consent.

To exercise these rights, email [email protected]. We will respond within 30 days.

10. CCPA Notice (California Residents)

California residents have additional rights under the CCPA, including the right to opt-out of sale of Personal Data. To exercise these rights, email [email protected].

11. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from minors. If you believe we collected data from a minor, contact us for deletion.

12. Automated Decisions

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

13. Security

We implement HTTPS, access controls, and encryption to protect data. However, no method is completely secure.

14. Complaints

If you are unhappy with our response, you may lodge a complaint with a data protection authority in your jurisdiction.

15. Contact Information

16. Changes to This Policy

We may update this policy periodically. Significant changes will be posted here with a new date.